Privacy

Privacy Policy

This policy explains what information EtheraFX collects, how it is used, and the choices available to you. It is a general draft intended for editing and should be reviewed against applicable law before publication.

Last updated: [insert date]

1. Who we are

EtheraFX ("we", "us", "our") provides AI-powered decision-support software for freelancers and independent consultants managing capital between contracts. This policy applies to visitors of our website and users of our platform. EtheraFX acts as the data controller for the personal information described below, unless stated otherwise.

2. Information we collect

We collect information in the following ways:

  • Information you provide. Name, email address, company details, and any information you submit through contact or demo request forms.
  • Account and usage data. Information generated when you use our platform, including preferences, financial inputs you choose to enter, and interaction logs.
  • Technical data. IP address, browser type, device information, and pages visited, typically collected automatically via cookies or similar technologies.
  • Communications. Records of correspondence if you contact us for support or enquiries.
3. How we use your information

We use personal information to:

  • Provide, operate, and maintain the EtheraFX platform and its features.
  • Respond to enquiries, demo requests, and support tickets.
  • Improve our website, products, and decision-support tools.
  • Send administrative or service-related communications.
  • Meet legal, regulatory, and security obligations.

We do not sell personal information to third parties.

4. Legal basis for processing

Where applicable data protection law requires a legal basis, we rely on one or more of the following: performance of a contract with you, your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and similar technologies

Our website may use cookies and similar technologies to remember preferences, understand site usage, and support core functionality. You can control cookies through your browser settings; disabling certain cookies may affect site functionality. [Insert details of specific cookies used, if applicable.]

6. Sharing of information

We may share personal information with:

  • Service providers who support hosting, analytics, communications, or customer support on our behalf, under appropriate confidentiality and data protection terms.
  • Professional advisers, where necessary for legal, accounting, or compliance purposes.
  • Authorities, where required by law or to protect our rights, users, or the public.
  • A successor entity in the event of a merger, acquisition, or asset sale, subject to this policy or an updated equivalent.
7. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable requirements. [Insert specific retention schedules, if available.]

8. Data security

We apply reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. No system can be guaranteed fully secure, and we encourage users to take appropriate precautions with their own credentials and devices.

9. International data transfers

Where personal information is transferred outside your country of residence, we aim to ensure appropriate safeguards are in place consistent with applicable data protection law. [Insert specific transfer mechanisms, if applicable.]

10. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, and to request a portable copy of your data. To exercise these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to a request.

11. Children's privacy

Our services are intended for business use by adults and are not directed at children. We do not knowingly collect personal information from children.

12. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective policies.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date above indicates when the policy was most recently revised. Continued use of our website or platform after changes take effect constitutes acceptance of the revised policy.

14. Contact us

If you have questions about this Privacy Policy or how your personal information is handled, please get in touch via our Contact page.

Questions about your data?

We're happy to clarify how EtheraFX handles information you share with us.